New technology for gardaí being rolled out

A NEW SYSTEM for gardaí to ‘improve’ response time has started being rolled out.

This February, a new computer system known as ‘GardaSAFE’ was introduced as part of a phased roll-out to An Garda Síochána.

This new system is designed to ‘enhance and improve’ response and allow more efficient use of resources. GardaSAFE sees all calls requiring the dispatch of a Garda resource handled by a number of regionally located control centres. 

Currently, ‘GardaSAFE’ is operational in three of our four Regional Control Centres: North West, South and East. It is to be rolled out in the Dublin Metropolitan Region Control Centre by the end of the year.

What this new system means for the public is, now, when they call their local Garda Station and their call requires the dispatch of a Garda resource, it will be transferred to the Regional Control Centre. 

How the public interact with An Garda Síochána remains unchanged. All Garda Stations remain open to the public and the public can continue to contact us in the normal way by telephone, email or by visiting their local station. 

The public should always call 999/112 in an emergency or urgent situation. These calls will be linked directly to our Regional Control Centres where again the fastest and most suitable Garda response will be provided.

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