ALERT: Urgent recall issued for high chair over serious risk of injury
There are over 100 affected products in Ireland
The risk associated with the product is that of injuries. If the highchair legs are not properly tightened, they may detach when an infant is seated in the baby set. This can happen due to pressure from the child’s legs and feet on the seat and footrest, which may lead to injury.
The brand is Bugaboo. The batch numbers are 200001001, 200001002, 200001005, 200001007, 200001013
There are approximately 122 affected products in the Republic of Ireland.
What to do:
Bugaboo has launched a modification programme and is offering a free repair kit, which includes updated screws, a revised Allen key, and instructions for correct installation. You can check if your Bugaboo Giraffe needs a repair kit here.
If you want to continue using your Bugaboo Giraffe highchair until you have replaced the screws using the Repair Set, you can only do so safely if you put the footrest in its lowest position. You can put the footrest in its lowest position by pressing the two buttons located on either side of the footrest while sliding the footrest down. For further details see here.
Customers seeking a refund should contact Bugaboo directly.
For more information please contact Bugaboo at [email protected]